SHIPPING & RETURNS
Thanks for visiting our Shipping & Returns page. As a small business, we really value every single one of our customers. Our hope is to one day be able to grow to a point where we can offer free delivery and returns services. For now, while we are still growing, we have to charge a small cost to keep things going. We’re grateful for your support and hope you decide to give our products a try.
Delivery / Shipping
Our postage cost is €3.00 for orders up to a maximum of 3 books.
Avg Delivery: 1-2 Working Days
Orders received before 3pm will be processed that day. Orders received after 3pm will be processed the next working day.
If you would like to change your shipping address after you have placed your order, please request it by contacting us on firstname.lastname@example.org and we will be happy to assist you. We are happy to accept cancellations, for any reason, up to the moment your order has been processed. After that, you cannot cancel your order, but you may return it. For instructions on how to do this, please refer to our returns policy.
We hope you enjoy our book, but should you need to return it, you have 14 days from the day it was delivered to you to do so.
To return an order please:
Contact our Customer Services Team by emailing us at email@example.com within 14 days of receiving your order. We will send you a Returns Form and we ask that you then post the book back to us and we will make a refund of your purchase (excluding the postage and shipping) after it arrives. Our return address is Unit 20 Westside Centre, Model Farm Road, Cork T12 VR8K. Please include your packing slip.
Our carrier will attempt to deliver the parcel multiple times. If it remains undelivered, the goods will be returned to us.